Customer Experience Officer (entry-level)

Avon HMO

Job Overview

Location

Nigeria

Employment Type

Full-time

Work Arrangement

On-site

Sector

Healthcare & Medical

Experience Level

Entry Level (0-2 years)

Application Deadline

March 6, 2026

About the Company

Avon HMO is a leading health insurance provider dedicated to delivering accessible and quality healthcare solutions to individuals and organizations. With a commitment to innovation and customer well-being, Avon HMO strives to make healthcare management simpler and more efficient.

The company prides itself on its customer-centric approach, ensuring that clients receive personalized support and comprehensive coverage. Avon HMO continuously works to enhance its services, leveraging technology and expertise to meet the evolving healthcare needs of its members.

Job Description

Avon HMO is actively seeking an enthusiastic and customer-focused individual to join our team as an entry-level Customer Experience Officer. This is a fantastic opportunity to build a career in the healthcare sector and make a real difference in our clients' lives.

In this role, you will be responsible for ensuring our customers have a positive and supportive experience with Avon HMO. You will handle inquiries, provide assistance, and work to resolve any issues that may arise, contributing to our reputation for excellent service.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Bachelor's degree in social science or related discipline0-2 years work experienceStrong communication skillsInterpersonal skillsCustomer service orientation

Key Responsibilities

  • Respond to customer inquiries via various channels.
  • Provide information and support regarding health insurance policies.
  • Assist customers with navigating services and benefits.
  • Document customer interactions and feedback.
  • Collaborate with internal teams to resolve customer issues.
  • Contribute to improving customer service processes.

Qualifications

  • A Bachelor’s degree in social science or any related discipline from a reputable university.
  • 0-2 years’ work experience in a customer-facing role.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and active listening skills.
  • A passion for providing exceptional customer service.

Benefits & Perks

  • Health insurance industry exposure
  • Career growth opportunities
  • Supportive work environment

How to Apply

Please send your CVs outlining relevant experience to the specified email address.

humanresources@avonhealthcare.com
Email

Posted Date

February 28, 2026

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