Female Customer Care Representative Position

Macden Communications Limited

Job Overview

Location

Ogba, Lagos, Nigeria

Salary

NGN 180,000 - 200,000 monthly

Employment Type

Full-time

Work Arrangement

On-site

Sector

Sales & Marketing

Experience Level

Mid-level (3-5 years)

Application Deadline

March 17, 2026

About the Company

Macden Communications Limited is a prominent player in the supply and distribution of beverages, serving as a key distributor for major industry leaders such as International Breweries PLC, Nigerian Breweries Limited, and Guinness Nigerian Limited. The company is dedicated to ensuring the efficient and widespread availability of popular beverage brands across its distribution network. With a focus on strong partnerships and reliable logistics, Macden Communications Limited plays a vital role in the FMCG sector.

Job Description

Macden Communications Limited is seeking a dedicated Customer Care Representative to join their team in Ogba, Lagos. This role is integral to maintaining strong customer relationships and ensuring satisfaction with our wide range of beverage products.

As a Customer Care Representative, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing support related to our products, services, and company policies. Your ability to maintain a positive and helpful demeanor will be key to creating an exceptional customer service experience.

We are looking for individuals who are passionate about customer satisfaction and possess excellent communication and problem-solving skills. If you are ready to contribute to a leading beverage distributor and help us uphold our commitment to service excellence, we encourage you to apply.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Customer ServiceProblem SolvingCommunication

Key Responsibilities

  • Interact with customers to solve issues and questions about products, services and policies
  • Maintain a positive and friendly tone with customers at all times
  • Listen to customers' complaints and try to identify the cause of their problems
  • Identify the appropriate response and strategy to solve customers' issues as quickly as possible
  • Assist customers with the placement of orders, refunds or exchanges
  • Place the customer at the center of the customer service experience.

Qualifications

  • Relevant qualifications
  • Years of work experience

How to Apply

Send your CV through WhatsApp.

+2348161266689

Posted Date

February 28, 2026