Customer Relations Officer

Confidential Employer

Job Overview

Location

Lekki, Nigeria

Employment Type

Full-time

Work Arrangement

On-site

Sector

Real Estate

Experience Level

Junior (1-3 years)

Job Description

We are seeking a dedicated Customer Relations Officer to join our dynamic real estate firm in Lekki. In this role, you will be instrumental in fostering strong client relationships by serving as the primary point of contact, expertly managing inquiries, and resolving any concerns with professionalism and care. Your commitment to delivering an outstanding customer experience will be key to our success.

To apply, please send your CV to hr.jobwindow@gmail.com with the subject line 'Customer Relations Officer'.

Required Skills

Customer ServiceClient Relationship ManagementCommunication SkillsProblem SolvingMicrosoft OfficeCRM Software

Key Responsibilities

  • Serve as the primary point of contact for clients.
  • Handle customer inquiries, feedback, and complaints professionally.
  • Build and maintain positive client relationships.
  • Provide accurate information about company products and services.
  • Maintain proper records of customer interactions.
  • Follow up with clients to ensure satisfaction.

Qualifications

  • OND/HND/BSc in a related field.
  • 1–2 years of experience in customer service or customer relations.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and customer-handling abilities.
  • Basic knowledge of Microsoft Office/CRM tools.

Benefits & Perks

  • Opportunity to work in a reputable real estate firm.
  • Develop strong client relationship management skills.

How to Apply

hr.jobwindow@gmail.com
Email

Posted Date

January 26, 2026