Tech Support Specialist

Confidential Employer

Job Overview

Location

Ojota, Lagos, Nigeria

Salary

NGN 300,000 monthly

Employment Type

Full-time

Work Arrangement

Hybrid

Sector

Information Technology & Software

Experience Level

Junior (1-3 years)

Application Deadline

April 28, 2026

About the Company

This is a forward-thinking pharma-tech company dedicated to leveraging technology to enhance pharmaceutical services and accessibility. The company focuses on innovative solutions within the healthcare technology space, aiming to streamline operations and improve patient outcomes through digital advancements. They are committed to fostering a dynamic work environment where technological expertise meets healthcare needs.

Job Description

We are seeking a skilled and motivated Tech Support Specialist to join a dynamic pharma-tech company.

In this hybrid role, you will be instrumental in ensuring the smooth operation of our technology infrastructure, supporting both internal teams and clients.

Your responsibilities will include installing and configuring hardware and software, managing client onboarding and deployments, and troubleshooting a wide range of technical issues.

You will also play a key role in testing new technologies, documenting system requirements, and training colleagues.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Hardware and software installationClient onboardingDevice software updatesTroubleshootingTicket resolutionTechnology testingSoftware documentationHardware documentationNetwork requirements documentationColleague trainingMicrosoft Office 365Software installationMAC OSWindows OSAndroid OSAppsheetFirebaseExcelDjango AdminPrintersPOSScannersLaptopsAndroid devicesDesktop PC

Key Responsibilities

Install and configure hardware and software components.
Client’s onboarding and Registration.
Schedule Clients Deployment
Install and update Device software.
Troubleshoot hardware and software issues.
Track and Resolve Clients Tickets.
Test and evaluate new technology Features.
Perform tests on new hardware and software.
Define and document software, hardware, and network requirements.
Onboard and Train fellow colleagues.

Qualifications

Bachelor's degree in computer science or engineering related field, preferred.
Certification in any Computer programming course preferred.
2-3 years of experience in a similar role
Problem solving mindset.
Experience troubleshooting systems.
Skilled in Microsoft office 365 and software installation
Proficient with MAC OS, Windows OS, Andriod OS.
Excellent written and oral communication skills
Familiar with a range of software i.e Appsheet, Firebase, Excel, and Django Admin.
Familiar with a range of Hardware i.e Printers, POS, Scanners, Laptops, Android devices and Desktop Pc.
Ability to multitask.

Benefits & Perks

HMO
Pension

How to Apply

Qualified candidates should send their CVs to besttalent100@gmail.com

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The Nigerian pharma-tech sector is experiencing rapid digital transformation, demanding robust technical infrastructure. This role requires expertise in API integrations, cloud-based solutions, and data security protocols. Your impact will directly influence operational efficiency and client satisfaction, contributing significantly to the company's growth trajectory and market competitiveness. You will be instrumental in scaling technical support operations and ensuring seamless technology adoption across the organization.