Sales Administrative Officer

Tranos

Job Overview

Location

Lagos, Lagos, Nigeria

Employment Type

Full-time

Work Arrangement

On-site

Sector

Sales & Marketing

Experience Level

Entry Level (0-2 years)

Application Deadline

May 25, 2026

About the Company

Tranos is a prominent company dedicated to providing innovative solutions within its industry. With a strong focus on customer satisfaction and operational excellence, Tranos aims to be a leader in its field. The company emphasizes career development and offers its employees opportunities for growth and learning. Tranos fosters a supportive and conducive working environment, prioritizing the health and wellness of its team members. Their commitment extends to offering a competitive reward structure, ensuring that employees are recognized and compensated for their contributions. Tranos is dedicated to building a team that is both skilled and motivated, driving the company's success forward.

Job Description

Tranos is seeking a dedicated Sales Administrative Officer to join their dynamic team.

In this vital role, you will be instrumental in ensuring the smooth operation of the sales department. Your responsibilities will include managing the entire RFQ (Request for Quotation) process from preparation to submission, ensuring accuracy and timeliness.

You will also be responsible for efficiently processing customer orders, coordinating with production and logistics to meet delivery schedules, and maintaining clear communication with clients regarding their orders and inquiries.

This position requires a proactive approach to customer service, resolving issues promptly and escalating complex cases when necessary. Maintaining precise records within the company's CRM/ERP systems and preparing basic sales reports will also be key aspects of your role.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

RFQ submissionOrder processingCustomer serviceCRM softwareERP systemMicrosoft Office SuiteSales supportData entryReport preparationCommunication skillsOrganizational skillsAttention to detail

Key Responsibilities

Assist in preparing and submitting accurate RFQs (Request for Quotation) to customers.
Collect and organize necessary information from internal teams (e.g., engineering, production) to complete RFQs.
Track and log RFQ statuses in the CRM/ ERP system and follow up with customers as required.
Accurately input customer orders into the company’s ERP system.
Verify order details to ensure alignment with RFQs and customer agreements.
Coordinate with production and logistics teams to confirm order timelines and delivery schedules.
Communicate updates on order statuses to customers and internal stakeholders.
Respond promptly and professionally to customer inquiries about RFQs, orders, and general product information.
Resolve basic customer service issues and escalate unresolved or complex customer issues to senior team members or managers.
Maintain a record of customer interactions for future reference.
Provide accurate product information and order status updates to customers.
Maintain accurate records of RFQs, orders, and correspondence in the CRM/ERP systems.
Prepare basic reports on sales activities, RFQ outcomes, and order fulfillment rates.
Support the sales team with scheduling meetings, organizing documentation, and preparing presentations (as needed).
Assist in data entry and data cleaning tasks.

Qualifications

Bachelor’s degree in Business Administration, Sales, or a related field (preferred).
Prior experience in an administrative or customer service role.
Experience with CRM software (e.g., Salesforce, HubSpot).
Knowledge of the manufacturing industry (preferred but not required).
Strong organizational, communication, interpersonal skills and customer service skills.
Strong attention to details and accuracy.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Benefits & Perks

Competitive Reward Structure
Career Development Opportunities
Health and Wellness Benefits
Safe and Conducive working environment

How to Apply

To apply for this role, click the Apply button on this page and follow the instructions.

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In Nigeria's burgeoning manufacturing sector, efficient sales operations are paramount for driving growth and securing market share. This role is crucial for streamlining the sales process, ensuring timely RFQ submissions, and maintaining exceptional customer relationships. Key technical skills include CRM/ERP system management, data analysis for sales reporting, and proficiency in sales automation tools. The impact of this position directly influences revenue generation, customer retention, and overall sales team productivity, signaling a need for a candidate who understands how to optimize business processes for maximum ROI.