Internal Sales

KG Talent

Job Overview

Location

Bunbury, Western Australia, Australia

Employment Type

Full-time

Work Arrangement

On-site

Sector

Sales & Marketing

Experience Level

Mid-level (3-5 years)

Application Deadline

July 3, 2026

About the Company

KG Talent is a boutique recruitment partner dedicated to connecting exceptional individuals with genuine career opportunities within established Australian companies.

Our mission is to make recruitment a human, transparent, and effective process. We specialize in partnering closely with a select group of respected businesses, ensuring the right fit for both employers and candidates.

We focus on quality over quantity, ensuring every interaction adds value and every placement feels like the perfect match. Whether you are seeking your next career advancement or looking to hire talent for one of our partner organizations, KG Talent is committed to making the experience seamless and rewarding.

Job Description

Metroll, a premier Australian manufacturer and supplier of steel building products, is seeking a motivated Internal Sales professional to join their Bunbury team. This role is crucial for building strong customer relationships, delivering effective solutions, and driving customer success across diverse markets including residential, commercial, industrial, and infrastructure.

As the primary point of contact for many customers, you will be instrumental in guiding them to the right solutions while ensuring a seamless sales and service experience. You will collaborate closely with manufacturing and operations teams to support sales growth and maintain vital customer connections throughout the South West region.

Key responsibilities include managing customer inquiries via phone, email, and in person, preparing accurate quotations, and processing orders efficiently. You will also be responsible for providing product information, technical support, and assisting with customer account management. This role offers a stable, long-term career opportunity within a leading Australian-owned business, fostering a supportive team environment with ongoing training and development.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Internal SalesCustomer ServiceSales SupportAccount ManagementRelationship BuildingCommunication SkillsOrder ProcessingQuotation PreparationBusiness Systems ProficiencyAttention to DetailOrganizational Skills

Key Responsibilities

  • Respond to customer enquiries via phone, email, and in person
  • Prepare quotations and process customer orders accurately and efficiently
  • Build and maintain strong relationships with customers, builders, contractors, and trade customers
  • Provide product information and technical support on Metroll's range of steel building products
  • Coordinate with production and dispatch teams to ensure customer requirements are met
  • Follow up quotations and identify opportunities to secure new business
  • Assist with customer account management and sales administration
  • Resolve customer queries and provide outstanding customer service
  • Support the external sales team in driving business growth
  • Maintain accurate customer and sales records

Qualifications

  • Previous experience in internal sales, customer service, sales support, or account management
  • Strong communication and relationship-building skills
  • A customer-focused approach with a commitment to delivering excellent service
  • Ability to manage multiple tasks and prioritise effectively
  • Strong attention to detail and organisational skills
  • Proficient computer skills and experience using business systems
  • Positive attitude and willingness to learn
  • Experience within building products, manufacturing, steel, construction, roofing, fencing, or related industries (Highly Regarded)
  • Knowledge of steel building products or the construction sector (Highly Regarded)
  • Experience using ERP systems such as Pronto (Highly Regarded)

Benefits & Perks

  • Join a leading Australian-owned manufacturing business
  • Supportive team environment with ongoing training and development
  • Stable, long-term career opportunity
  • Work with a respected brand and loyal customer base
  • Opportunity to grow your career within a national organisation

How to Apply

To apply for this role, click the Apply button on this page and follow the instructions.

Join Our Communities

The Australian steel building products market is experiencing robust growth, driven by demand across residential, commercial, and infrastructure sectors. This Internal Sales role is pivotal in capitalizing on this expansion by fostering strong customer relationships and ensuring seamless order fulfillment. You will leverage your expertise in customer relationship management, order processing, and product knowledge to directly impact sales revenue and customer satisfaction. Your ability to translate customer needs into effective solutions will be crucial for driving business growth and maintaining Metroll's leading position in the market.

Posted Date

June 19, 2026