Customer Service Representative

We are seeking a dedicated Customer Service Representative to join our team, serving customers from our Omole Phase 2, Lagos location. This role is essential for maintaining high levels of customer satisfaction and ensuring the smooth operation of our online sales channels.

In this position, you will be the primary point of contact for our customers across all social media platforms. Your responsibilities will include responding to inquiries, processing online orders, managing returns and exchanges, and resolving any customer complaints in a timely and effective manner. You will also coordinate with dispatch riders to ensure timely deliveries and address any delivery-related issues.

If you are a female applicant with excellent communication and problem-solving skills, and a passion for providing exceptional customer service, we encourage you to apply.

To apply for this role, click the Apply button on this page and follow the instructions.