Digital Trade Officer

Confidential Employer

Job Overview

Location

Festac Town, Lagos, Nigeria

Salary

NGN 100,000 - 150,000 monthly

Employment Type

Full-time

Work Arrangement

On-site

Sector

Finance & Banking

Experience Level

Entry Level (0-2 years)

Application Deadline

March 6, 2026

About the Company

This role is within a dynamic financial services organization focused on digital trade operations. The company is committed to providing efficient and secure digital transaction management for its clients. They emphasize strong customer support and adherence to financial compliance policies. The work environment is fast-paced, requiring individuals who can perform under pressure and contribute to smooth operational execution.

Job Description

We are seeking a dedicated Digital Trade Officer to join our team and play a pivotal role in managing our digital financial transactions.

In this capacity, you will be instrumental in supporting online trading activities, resolving customer inquiries related to digital payments, and ensuring the efficient execution of all digital trade operations. Your expertise will be key to maintaining a smooth and reliable service for our clients.

This position requires a blend of strong communication abilities, robust computer literacy, and a commitment to providing outstanding customer support within a fast-paced financial setting.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Customer ServiceComputer LiteracyDigital TransactionsCommunication SkillsAttention to DetailProblem-SolvingMicrosoft Office Suite

Key Responsibilities

  • Manage and monitor digital trading transactions across various platforms.
  • Assist customers with digital trade enquiries, account issues, or transaction-related requests.
  • Process trade orders, verify transaction details, and ensure accuracy in digital records.
  • Collaborate with internal teams to resolve transaction issues and escalate technical problems when necessary.
  • Maintain proper documentation of all digital trade activities.
  • Prepare periodic reports on digital transactions and operational updates.
  • Promote adherence to the organization’s financial and compliance policies.
  • Provide excellent customer service to ensure client satisfaction.
  • Assist in onboarding customers for digital services and platforms.

Qualifications

  • Minimum of OND in Finance, Business Administration, Economics, or related fields.
  • Strong computer literacy and ability to use digital platforms.
  • Excellent communication skills—must be able to read, write, and speak English fluently.
  • Good customer service and interpersonal skills.
  • Strong attention to detail and accuracy.
  • Ability to work under pressure and meet deadlines.
  • Basic understanding of digital financial transactions (added advantage).

Benefits & Perks

  • Accommodations available for night shifts
  • To be communicated by the employer

How to Apply

hr@fmragency.com
Email

Posted Date

February 4, 2026

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