People Operations Manager

GoFasti

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Job Overview

Location

Remote

Salary

USD 2,500 - 3,500 monthly

Employment Type

Contract

Work Arrangement

Remote

Sector

Information Technology & Software

Experience Level

Mid-level (3-5 years)

Application Deadline

March 6, 2026

About the Company

GoFasti is a dynamic Talent-as-a-Service company dedicated to connecting world-class developers and designers from Latin America with leading companies globally.

We specialize in bridging talent gaps, enabling businesses to access exceptional remote professionals. Our mission is to make remote work remarkable by facilitating seamless integration and fostering productive partnerships.

Job Description

GoFasti is seeking an English-fluent People Operations Manager to join our remote team, based in Latin America. This role is integral to ensuring a smooth and supportive experience for our employees.

You will serve as a primary HR resource, guiding employees through policies and procedures. A key part of your role will be ensuring compliance with federal, state, and local employment laws, particularly across multiple U.S. states.

You will also be responsible for maintaining and evolving employee handbooks and internal HR documentation. Accurate management of employee data across HR systems is essential, ensuring consistency throughout the employee lifecycle.

Administering employee benefits programs, including enrollments and ongoing support, is a core function. You will act as the main point of contact for employee questions regarding benefits, payroll, HR systems, and general people operations.

A significant responsibility is owning the entire onboarding process, from offer acceptance to the employee's first week. This includes coordinating all logistics, such as email and equipment setup, and ensuring access to necessary systems.

You will collaborate with People Operations counterparts across agencies to ensure seamless and consistent onboarding experiences. Partnering with IT, hiring managers, and leadership will ensure new hires are fully set up on day one.

Scheduling and coordinating first-week meetings with key stakeholders, and conducting onboarding check-ins to ensure new hires feel supported, informed, and connected are also key duties.

Managing offboarding processes, including system access removal and coordination with payroll and benefits, is also part of the role. You will work closely with the Head of People on program development, process improvements, and employee experience initiatives.

Identifying opportunities to enhance HR workflows, onboarding experiences, and internal communications will contribute to continuous improvement. You will also support employee engagement, culture initiatives, and internal events.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Human ResourcesPeople OperationsHR ComplianceEmployee OnboardingBenefits AdministrationPayroll CoordinationHR Systems ManagementEmployee Lifecycle ManagementUS Employment LawCommunicationRelationship BuildingAttention to DetailProactivenessContinuous Learning

Key Responsibilities

Serve as a general HR resource for employees, providing guidance on policies, procedures, and employee-related questions.
Ensure compliance with federal, state, and local employment laws, including managing requirements across multiple states.
Support the maintenance and evolution of employee handbooks, policies, and internal HR documentation.
Support audits, reporting, and compliance-related requests.
Manage employee data across HR systems, ensuring accuracy and consistency throughout the employee lifecycle.
Administer employee benefits programs, including enrollments, changes, and ongoing employee support.
Act as a primary point of contact for employee questions related to benefits, payroll, HR systems, and general people operations.
Own the onboarding process from offer acceptance through the employee's first week.
Communicate with new hires prior to their start date to ensure a smooth, welcoming transition.
Coordinate all onboarding logistics, including email setup, computer and equipment provisioning, and access to systems and tools.
Partner with People Operations counterparts across multiple agencies to coordinate systems, processes, and requirements, ensuring a seamless and consistent onboarding experience.
Partner with IT, hiring managers, and leadership to ensure new hires are fully set up on day one.
Schedule and coordinate first-week meetings with key stakeholders across the organization.
Conduct onboarding check-ins to ensure new hires feel supported, informed, and connected.
Manage offboarding processes, including system access removal, exit documentation, and coordination with payroll and benefits.
Partner closely with the Head of People on programs, process improvements, and employee experience initiatives.
Identify opportunities to improve HR workflows, onboarding experiences, and internal communications.
Support employee engagement, culture initiatives, and internal events as needed.

Qualifications

4+ years of experience in Human Resources, People Operations, or an HR Generalist role.
Working knowledge of employment laws and HR compliance across multiple U.S. states.
Experience supporting benefits administration, payroll coordination, and HR systems.
Proven experience managing onboarding processes and employee lifecycle logistics.
Highly organized with strong attention to detail and follow-through.
Empathetic, approachable communicator with a service-oriented mindset.
Experience in a creative, agency, or professional services environment is a plus.
Highly organized, detail-driven, and motivated by connecting people with purpose.
English fluency.