Trust & Safety Operations Executive

Founded in 2019, Apna is India's largest professional networking and jobs platform, serving over 250 million members of India's rising working class. The company's core mission is to connect individuals with opportunities and bridge the skill and employment gap.

Apna empowers candidates to build their digital professional identities, discover hyperlocal job opportunities, expand their professional networks, and acquire new skills to advance their careers. For employers, Apna offers a streamlined talent acquisition process, enabling them to hire for over 70 different roles in under 48 hours.

Having secured over $190 million in funding from prominent investors such as Insight Partners, Tiger Global, Lightspeed India, Sequoia Capital, Rocketship.vc, and Greenoaks Capital, Apna is dedicated to enabling livelihoods for billions across India.

Apna is seeking a dedicated Trust & Safety Operations Executive to join their dynamic team. This role is crucial for maintaining the integrity and security of the platform, ensuring a safe environment for all users.

In this position, you will be responsible for monitoring user activities, investigating potential policy violations, and taking appropriate enforcement actions. Your role will involve direct communication with users to explain actions taken and guide them towards compliance.

You will also play a part in analyzing trends related to fraud and harmful content to improve policy effectiveness. Collaboration with other internal teams, such as verification and customer support, will be key to ensuring consistent policy application. Furthermore, you will contribute to refining guidelines and best practices to enhance the overall safety of the platform.

The ideal candidate will possess strong analytical and problem-solving skills, with a meticulous attention to detail. Excellent communication and interpersonal abilities are essential, particularly when addressing policy violations. The capacity to work independently and make informed decisions under pressure is highly valued. Proficiency in Google Suite and Microsoft Office tools is also required.

This role offers an opportunity to make a significant impact on a leading professional networking platform. A laptop/desktop with stable internet and power backup is necessary for this position. The role is open to office, hybrid, and work-from-home arrangements, with immediate joiners being preferred.

To apply for this role, click the Apply button on this page and follow the instructions.