Customer Experience and Growth Intern

Stranger Soccer

Job Overview

Location

Al Ain, Abu Dhabi, United Arab Emirates

Employment Type

Internship

Work Arrangement

On-site

Sector

Sports & Recreation

Experience Level

Entry Level (0-2 years)

Application Deadline

April 29, 2026

About the Company

Stranger Soccer is a rapidly expanding Singapore-based company revolutionizing the way people play football. With a user base exceeding 50,000 and hundreds of games facilitated weekly, the company has become the premier platform for football and futsal in Singapore. Their innovative platform and mobile app make it as easy as going for a jog to find and join a football game. Stranger Soccer is currently scaling internationally through a license partner model, with established presences in Australia, India, the USA, UAE, and South Africa. The company is committed to fostering talent and providing significant growth opportunities for its team members as it continues its global expansion.

Job Description

Are you an enthusiastic and driven individual with a passion for football and a knack for creating exceptional experiences? Stranger Soccer, a rapidly growing sports-tech company, is seeking a Customer Experience and Growth Intern to join our dynamic team in the UAE.

This is a unique opportunity to gain hands-on experience in the operational and growth aspects of a thriving consumer-facing sports business. You will play a crucial role in ensuring our players have a seamless, enjoyable, and safe football experience, while also contributing to the expansion of our local network.

As an intern, you will be an integral part of our small, dedicated team, working closely with the UAE Business Owner and interfacing with key stakeholders across the organization. You will have the chance to develop your skills in game hosting, player engagement, daily operations, and strategic growth initiatives, with ample opportunities for professional development as the company expands internationally.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Customer ExperienceGrowth MarketingFootballHospitalityEvent ManagementSports ManagementCustomer ServiceCommunity EngagementOperations Support

Key Responsibilities

Serve as an Official Host for selected football games weekly across Dubai and/or Abu Dhabi
Ensure players have a smooth, fun, and safe game experience
Represent the Stranger Soccer brand on the ground
Collect player feedback to continuously improve the experience
Assist with scheduling, logistics coordination, and venue communication
Support marketing, customer service, and game operations tasks
Help onboard new players and respond to inquiries
Assist in recruiting, screening, and onboarding new Official Hosts
Support scheduling and ensure proper venue coverage
Identify inefficiencies in booking, hosting, or player engagement processes
Propose actionable solutions to streamline operations and improve consistency
Analyze feedback and trends to recommend operational enhancements
Observe games and recommend enhancements (format tweaks, warm-ups, engagement activities, post-game processes)
Research best practices from sports, fitness, and hospitality industries to elevate the UAE experience
Contribute ideas and mini-projects to increase player acquisition and retention
Assist in researching football communities, universities, corporates, and potential partners in Dubai & Abu Dhabi
Support promotional events, community activations, and social content
Collaborate with the UAE Business Owner and Singapore HQ team
Gain insight into how a fast-growing sports-tech brand expands internationally

Qualifications

Positive, proactive “can-do” attitude
Comfortable interacting with customers and leading groups
Strong interest in football (required)
Hospitality, events, or sports management experience is a plus
Must be based in UAE, with availability to travel regularly within your emirate
Hospitality experience a PLUS

Benefits & Perks

Hands-on experience in running a real, consumer-facing sports business
Confidence in hosting and leading player groups
Operational, customer service, and growth marketing exposure
Insights into brand expansion in international markets
Opportunities to contribute ideas that directly impact the UAE business

How to Apply

To apply for this role, click the Apply button on this page and follow the instructions.

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The sports-tech industry in the UAE is rapidly expanding, driven by a growing demand for accessible recreational activities. This internship offers a unique opportunity to immerse yourself in the operational intricacies of a fast-growing platform. You will gain hands-on experience with customer relationship management, player engagement strategies, and the logistical coordination of sporting events. Key technical keywords include community engagement, user acquisition, operational efficiency, and sports event management. This role is designed to provide significant impact on business ROI by directly contributing to user growth and retention, offering a clear path for leadership development within an international expansion model.