WE ARE HIRING: CUSTOMER SERVICE REPRESENTATIVE
Confidential Employer
Job Overview
Location
Lekki, Lagos, Nigeria
Salary
NGN 300,000 monthly
Employment Type
Full-time
Work Arrangement
On-site
Sector
Customer Service & Support
Experience Level
Junior (1-3 years)
Application Deadline
June 27, 2026
Job Description
We are actively seeking a dedicated Customer Service Representative to join our team in Lekki, Lagos. This role is pivotal in ensuring exceptional service delivery and client satisfaction.
You will be responsible for managing customer inquiries related to medical billing, insurance, and payments, providing clear explanations and resolving account issues with professionalism and empathy.
The ideal candidate will possess strong communication skills, a proactive approach to problem-solving, and the ability to meet performance targets in a fast-paced environment.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Handle customer calls on medical billing, insurance, and payments
- Resolve account issues professionally
- Explain billing statements and payment options
- Document customer interactions accurately
- Meet customer satisfaction and performance targets
Qualifications
- Minimum of 2 years customer service experience in banking, fintech, or healthcare
- Strong computer skills
- Excellent spoken and written English
- Strong communication, empathy, and multitasking skills
- Ability to work independently and meet deadlines
- Female applicants only
- Must be ready for immediate resumption
Benefits & Perks
- ₦100,000 salary increase after 6 months based on performance
How to Apply
Send your CV and Cover Letter to: buckeyepacificrecruit@gmail.com
Join Our Communities
The customer service landscape in Lagos is rapidly evolving, with a growing emphasis on specialized support within the healthcare and fintech sectors. This role is crucial for maintaining high standards of client satisfaction and operational efficiency. You will be instrumental in resolving complex billing and insurance inquiries, directly impacting customer retention and trust. Your contributions will be vital in ensuring seamless financial interactions for our clients, thereby enhancing the company's reputation and contributing to its revenue growth.
Posted Date
June 13, 2026
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