Support Specialist
Lovorise
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Job Overview
Location
Remote
Employment Type
Full-time
Work Arrangement
Remote
Sector
Customer Service & Support
Experience Level
Junior (1-3 years)
About the Company
Job Description
Join Lovorise as a Support Specialist and be the voice of our brand to our global customer base.
You will be instrumental in delivering exceptional customer support via in-app live chat and email, ensuring user issues are resolved promptly and effectively.
This role involves close collaboration with international teams and requires a strong command of English, analytical thinking, and robust IT skills to represent our brand consistently online.
Apply: Send CV to mazharul@lovorise.com
Required Skills
Key Responsibilities
- Deliver customer support via in-app live chat and email
- Collaborate with international teams to resolve user issues
- Represent the brand consistently online
Qualifications
- Bachelor's degree (must provide at least a provisional certificate)
- 12+ months of customer service experience
- Fluency in English (C1 level or higher)
- Strong IT, analytical, and communication skills
How to Apply
This job has expired
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The global customer support landscape is increasingly reliant on digital channels and seamless user experiences. This role demands a proactive approach to customer engagement through live chat and email, requiring strong analytical and communication skills. Key technical keywords include CRM systems, ticketing platforms, and user issue resolution. The impact of this position is directly tied to customer satisfaction and retention, influencing brand perception and loyalty. Success here contributes to a positive user journey and strengthens the company's online presence.
Posted Date
April 24, 2026
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