Supervisor

ProCook

Job Overview

Location

Edinburgh, Scotland, United Kingdom

Salary

GBP 13.79 hourly

Employment Type

Full-time

Work Arrangement

On-site

Sector

Retail & E-commerce

Experience Level

Mid-level (3-5 years)

Application Deadline

April 22, 2026

About the Company

ProCook is dedicated to revolutionizing the kitchenware industry by offering beautifully designed, high-quality products at exceptional value. As a certified B Corporation, the company is deeply committed to balancing profit with purpose, prioritizing positive impacts on employees, customers, communities, and the planet.

Recognized as a Great Place to Work for 2024-2025 and a Disability Confident Leader, ProCook fosters an inclusive environment where every individual can thrive. The company actively invests in employee development and success, seeking individuals who bring energy, reliability, and a genuine passion for delivering outstanding service.

Sustainability is a core tenet of ProCook's operations. The company focuses on waste reduction and ethical business practices, aiming to create a positive environmental impact. Employees at ProCook contribute directly to these sustainability efforts.

Job Description

Join ProCook's Edinburgh store as a Supervisor and lead a dynamic team dedicated to exceptional customer service.

This full-time role (40 hours per week) offers a fantastic opportunity to develop your leadership skills while ensuring a delightful shopping experience for every customer. You will be instrumental in motivating your team, achieving sales targets, and maintaining high store standards.

At ProCook, we are committed to your growth, offering structured training and a supportive work environment. We value individuals who bring energy, reliability, and a genuine commitment to excellence.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Customer ServiceTeam LeadershipInventory ManagementSales TargetsPOS SystemsRetail OperationsCommunication SkillsProblem Solving

Key Responsibilities

Lead, motivate, and train staff to excel in their roles.
Monitor sales targets, providing support and guidance to the team.
Assist in ordering and maintaining product inventory.
Handle customer queries and resolve issues in a professional manner.
Uphold store standards for cleanliness and presentation.

Qualifications

Previous experience in retail supervisory roles.
Strong leadership qualities with the ability to inspire a team.
Exceptional communication and interpersonal skills.
Proactive and customer-oriented attitude.
Ability to multitask and thrive in a fast-paced environment.
Familiarity with POS systems and retail operations.
Willingness to work flexible hours, including weekends.

Benefits & Perks

Salary of £13.79 per hour.
Welcome bag of ProCook products (worth £69).
Bonus based on sales targets.
Structured training to build product and sales skills.
Opportunity to be part of a fast-growing company.
Enhanced Maternity, Paternity and Adoption Leave.
Generous colleague discount (40%) and 5 friends and family discount cards (30%).
2 x Annual paid volunteering days.
Employee Assistance Programme.
Friends and Family Referral Scheme.
Pension Scheme.
Annual leave of 6.6 weeks, increasing with years of service up to 30 days.

How to Apply

To apply for this role, click the Apply button on this page and follow the instructions.

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The retail landscape in Edinburgh is experiencing robust growth, driven by a demand for exceptional customer experiences. This role is pivotal in shaping that experience, requiring expertise in sales target achievement, inventory management, and team motivation. You will leverage key skills such as Point of Sale (POS) systems, customer relationship management, and visual merchandising to directly impact store revenue and operational efficiency. Your leadership will be instrumental in driving ProCook's market presence and ensuring consistent brand excellence.