AI Product Manager I

HSI

About the Company

Job Description

Required Skills

Key Responsibilities

• Define and own the roadmap for a virtual assistant–driven application interface, including conversational experiences, agent capabilities, and workflow automation
• Lead the evolution of HSI’s MCP, including context management, memory, orchestration, and service integrations
• Translate company strategy and customer needs into differentiated AI-driven product capabilities
• Partner with engineering and data teams to design AI-powered features leveraging LLMs, RAG, and agent-based systems
• Define product requirements, including system behavior, prompts, guardrails, and evaluation criteria
• Drive execution through agile development cycles, maintaining a well-prioritized backlog of features and experiments
• Establish and monitor AI performance metrics (e.g., accuracy, task success, latency, cost, hallucination rates)
• Lead experimentation to improve model outputs, workflows, and user experience
• Partner with data teams to define feedback loops, data requirements, and opportunities for fine-tuning or optimization
• Use AI tools to accelerate core PM workflows, including requirements documentation, backlog refinement, and internal communications
• Rapidly prototype conversational flows and AI interactions to validate ideas early
• Synthesize customer feedback, support data, and usage patterns into actionable insights
• Continuously evaluate and adopt new AI tools to improve product development speed and decision-making
• Conduct user research and analyze customer workflows to identify high-impact AI opportunities
• Partner closely with engineering, UX, data science, and go-to-market teams to deliver cohesive solutions
• Serve as an internal advocate and subject matter expert for AI-driven product capabilities

Qualifications

• Bachelor’s degree in a related field; technical disciplines preferred
• 3–6+ years of product management experience in SaaS or platform products
• Experience building or managing AI/ML-powered products
• Strong understanding of LLMs, prompt design, RAG, and AI agent workflows
• Familiarity with modern AI ecosystems (e.g., OpenAI, Anthropic, vector databases, orchestration frameworks)
• Experience defining and improving AI system performance through metrics and evaluation
• Hands-on experience using AI tools (e.g., ChatGPT, Claude, Copilot) to generate and refine product requirements, prototype product experiences and workflows, and analyze customer feedback and product data
• Demonstrated ability to increase speed and effectiveness by integrating AI into daily workflows
• Strong analytical and data-driven decision-making capabilities
• Ability to translate complex technical concepts into clear, actionable product direction
• Excellent communication and cross-functional leadership skills
• Experience building conversational interfaces or virtual assistants (Preferred)
• Familiarity with human-in-the-loop systems, AI safety, or guardrails (Preferred)
• Experience with Agile development methodologies (Preferred)

Benefits & Perks

• Fully Remote Work: Work where you're most productive—we trust you.
• Unlimited PTO: Recharge when you need to—we support work-life balance.
• Career Growth: Unlimited access to our Learning & Development library, including our own HSI LMS content.
• Well-Being First: Full medical, dental, vision, and mental health coverage.
• Secure Your Future: Generous $1:$1 401(k) company match—your future is important to us.

How to Apply

To apply for this role, click the Apply button on this page and follow the instructions.

Join Our Communities

Posted Date

June 20, 2026