Account Manager - Geelong Region

Crown Equipment is a distinguished global leader in the materials handling industry, boasting a rich history of innovation and customer-centric solutions. Founded in 1945 and still family-owned and operated, the company emphasizes long-term employee commitment, with many staff members achieving significant service milestones.

The company is renowned for its award-winning forklifts, characterized by advanced product design, engineering excellence, and integrated manufacturing processes. Crown offers a comprehensive range of forklifts, warehouse solutions, and cutting-edge automation and fleet management technologies designed to enhance operational productivity and reduce costs for clients worldwide.

With a strong presence in Australia for 50 years, Crown Equipment is recognized for its highly skilled workforce, superior product quality, robust service and parts support, and pioneering technology. The company fosters an inclusive work environment and provides extensive employee support through a benefits program offering retail discounts, a health and wellbeing platform, and an Employee Assistance Program.

We are seeking a motivated and customer-focused Account Manager to join our high-performing sales team serving the Geelong Region.

As the primary representative of our business in your territory, you will be instrumental in cultivating strong client relationships, identifying and capitalizing on new business prospects, and delivering customized solutions that provide significant value to our customers.

This role transcends traditional sales; it involves forging strategic partnerships, expanding market share, and making a demonstrable impact on business performance.

In this dynamic position, your responsibilities will include driving sales performance by achieving and exceeding targets through identifying and converting new business opportunities. You will present compelling proposals and product demonstrations, ensuring maximum profitability on all transactions.

Furthermore, you will build and manage a portfolio of existing clients while actively developing new accounts, providing exceptional service through consistent and structured engagement. Understanding customer needs will be key to offering tailored solutions and acting as a trusted advisor across all interactions.

You will also be responsible for actively prospecting and expanding into new markets, devising strategies to gain a competitive edge, and maintaining a robust sales pipeline with accurate forecasting to increase market share and strengthen brand presence.

Continuous development of product knowledge and staying abreast of industry trends and competitor offerings will be essential. You will represent the company at industry events and networking opportunities to enhance market visibility.

Operational efficiency is also crucial, involving accurate management of quotes, orders, and customer records, alongside maintaining CRM activity, pipeline visibility, and reporting. Coordinating delivery timelines will ensure a seamless customer experience and high satisfaction levels.

To apply for this role, click the Apply button on this page and follow the instructions.