Customer Service Representative

South Country Equipment

Job Overview

Location

Mossbank, Saskatchewan, Canada

Employment Type

Full-time

Work Arrangement

On-site

Sector

Agriculture & Agribusiness

Experience Level

Junior (1-3 years)

Application Deadline

July 3, 2026

About the Company

South Country Equipment is a distinguished, family-owned network of eight John Deere dealerships operating across southern Saskatchewan. We are deeply integrated into the agricultural community, providing farmers with the innovative technology and cutting-edge equipment they need to thrive. Our culture is built on a foundation of teamwork, mutual support, and a shared commitment to achieving collective goals. We believe in empowering our employees and fostering an environment where they can achieve their career aspirations. As the agricultural industry continues its rapid innovation, South Country Equipment remains at the forefront, dedicated to equipping farmers for success and advancing their operations. We pride ourselves on celebrating the successes and accomplishments of our team members. Individuals who thrive at South Country typically embody a team-first mentality, possess an eagerness for new challenges and professional development, and maintain a welcoming, friendly demeanor. They understand their role's contribution to the larger organizational objectives and demonstrate a passion for supporting the agriculture industry within their communities.

Job Description

Join South Country Equipment, a thriving family-owned business that blends the personal touch of a close-knit team with the resources of a larger corporation. We are at the forefront of innovation in the agricultural sector, committed to equipping farmers with the latest technology and support to elevate their operations.

Our company culture emphasizes collaboration, individual growth, and a passion for serving the agricultural community. We believe in fostering an environment where every team member feels valued and has the autonomy to achieve their career goals while contributing to our shared success.

As a Customer Service Representative, you will be the welcoming face of our parts department, playing a pivotal role in nurturing our customer relationships. Your responsibilities will include professionally consulting with customers, ensuring their parts needs are met with precision and efficiency, and supporting farmers throughout the year to keep their equipment operational.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Customer ServiceRetail ExperienceAttention to DetailComputer SkillsProblem Solving

Key Responsibilities

Professional consultation with customers to determine their needs through face-to-face interaction, phone conversations and written communication
Support farmers throughout the year ensuring they have the parts to keep their equipment operating
Develop relationships with farmers that will allow you to provide them enhanced support
Provide input and assistance in inventory control and maintain a professional retail environment
Operating within a cyclical environment that requires extended hours during the farming season including evenings, weekends and participation in an on call rotation

Qualifications

2-3 years of customer facing or retail experience
A relationship focussed perspective to customer service and love for helping people
Strong attention to detail
Basic to intermediate computer skills
Problem solving skills and the ability to come up with creative solutions
A mechanical inclination or a farming background would be considered an asset

Benefits & Perks

Pension plan
Health benefits
Dental care
Life insurance
Vision care
Paid time off
Store discount

How to Apply

To apply for this role, click the Apply button on this page and follow the instructions.

Join Our Communities

WhatsApp Channels

Global Jobs Gulf Jobs Nigerian Jobs Indian Jobs

Telegram Groups

Global Jobs Nigerian Jobs Gulf Jobs

The agricultural sector in Saskatchewan is experiencing significant growth, driven by technological advancements and a commitment to innovation. As a Customer Service Representative at South Country Equipment, you will be at the forefront of this evolution, serving as the primary point of contact for our valued customers. Your role will involve leveraging parts software, professional consultation, and relationship building to ensure farmers have the essential components to maintain their equipment. This position is crucial for supporting agricultural operations, contributing directly to business ROI by ensuring minimal downtime and maximum efficiency for our clients.