Customer Service Representative at Prime Hire Agency

Prime Hire Agency

Job Overview

Location

Ikate, Lagos, Nigeria

Employment Type

Full-time

Work Arrangement

Hybrid

Sector

Customer Service & Support

Experience Level

Entry Level (0-2 years)

Application Deadline

May 9, 2026

Job Description

Prime Hire Agency is seeking a dedicated Customer Service Representative to join our team in Ikate, Lagos.

In this role, you will be responsible for handling incoming calls, resolving customer inquiries, and maintaining accurate records while consistently meeting performance metrics.

The initial phase of this role will be on-site, with the potential to transition to a remote work arrangement after a successful onboarding period.

Strong communication, listening, and problem-solving abilities are essential, as is proficiency in Microsoft Office and Google Workspace.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Customer ServiceCommunication SkillsProblem-SolvingMicrosoft OfficeGoogle Workspace

Key Responsibilities

  • Handle incoming calls and resolve customer inquiries
  • Maintain accurate customer records
  • Meet performance metrics
  • Adapt to remote work after onboarding

Qualifications

  • Strong communication and listening skills
  • Ability to work remotely after onboarding
  • Good problem-solving and multitasking ability
  • Proficiency in Microsoft Office & Google Workspace
  • Customer service experience is a plus

How to Apply

To apply for this role, click the Apply button on this page and follow the instructions.

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The customer service landscape in Lagos is rapidly expanding, with businesses prioritizing exceptional client experiences. This role is crucial for maintaining high service standards and fostering customer loyalty. You will be the primary point of contact for clients, resolving inquiries and ensuring satisfaction, thereby directly impacting the company's reputation and customer retention rates.

Posted Date

April 24, 2026