NYSC CORPER – CUSTOMER SERVICE REPRESENTATIVE

Confidential Employer

Job Overview

Location

Ikoyi, Lagos, Nigeria

Salary

NGN 80,000 monthly

Employment Type

NYSC

Work Arrangement

On-site

Sector

Customer Service & Support

Experience Level

Entry Level (0-2 years)

Application Deadline

May 11, 2026

Job Description

We are actively seeking an NYSC Corper to join our team as a Customer Service Representative, focusing on the dynamic skincare industry.

In this role, you will be the primary point of contact for our customers, managing inquiries via phone, email, and social media to ensure a high level of satisfaction.

Your responsibilities will include processing orders, tracking deliveries, and efficiently resolving customer complaints to maintain our brand's reputation.

You will also provide accurate product and skincare information, maintain detailed records of customer interactions, and collaborate with internal teams to enhance the overall customer experience.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Customer ServiceCommunication SkillsProblem-SolvingMultitaskingMicrosoft OfficeCRM ToolsSkincare Product Knowledge

Key Responsibilities

Respond to inquiries via phone, email, and social media
Process orders, track deliveries, and resolve complaints
Provide accurate product and skincare information
Maintain records of customer interactions
Collaborate with internal teams
Ensure excellent customer experience

Qualifications

NYSC Corper
Customer service experience (skincare/beauty is a plus)
Strong communication and problem-solving skills
Ability to multitask in a fast-paced environment
Basic knowledge of skincare products is an advantage
Proficiency in Microsoft Office or CRM tools

How to Apply

Use "Customer Service Rep – Skincare Brand" as the subject line.

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In Nigeria's burgeoning skincare industry, exceptional customer service is a key differentiator for brand loyalty and growth. This role focuses on managing customer interactions across multiple channels, ensuring timely order processing and issue resolution. The impact of this position is directly linked to customer satisfaction, retention rates, and the overall brand reputation within the competitive beauty market.