Customer Service Representative

Prime Hire Agency

Job Overview

Location

Ikate, Lagos, Nigeria

Employment Type

Full-time

Work Arrangement

Hybrid

Sector

Customer Service & Support

Experience Level

Entry Level (0-2 years)

Application Deadline

May 8, 2026

Job Description

Prime Hire Agency is seeking a dedicated Customer Service Representative to join our team in Ikate, Lagos.

This role offers an initial on-site experience for one month, with the potential to transition to a remote work arrangement. You will be responsible for managing incoming calls, effectively resolving customer inquiries, and meticulously maintaining records, all while striving to meet and exceed established performance metrics.

We are particularly interested in male applicants who are available to start immediately. If you possess strong communication and listening skills, the ability to adapt to remote work, and excellent problem-solving capabilities, we encourage you to apply.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

CommunicationListening SkillsProblem-solvingMultitaskingMicrosoft OfficeGoogle WorkspaceCustomer Service Experience

Key Responsibilities

  • Handle incoming calls
  • Resolve customer inquiries
  • Maintain records
  • Meet performance metrics
  • Adapt to remote work after onboarding

Qualifications

  • Strong communication and listening skills
  • Ability to work remotely after onboarding
  • Good problem-solving and multitasking ability
  • Proficiency in Microsoft Office & Google Workspace
  • Customer service experience is a plus

How to Apply

Male applicants are prioritized at the moment and available to start immediately

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In Nigeria's burgeoning service sector, customer interaction is paramount for business success. This role demands expertise in call handling, inquiry resolution, and meticulous record-keeping, all while consistently exceeding performance benchmarks. Proficiency in digital communication tools and a keen understanding of customer relationship management are essential for driving client satisfaction and retention. The ability to adapt to evolving service delivery models, including remote operations, is key to sustained impact.

Posted Date

April 23, 2026