Customer Service Representative
Prime Hire Agency
Job Overview
Location
Ikate, Lagos, Nigeria
Employment Type
Full-time
Work Arrangement
Hybrid
Sector
Customer Service & Support
Experience Level
Entry Level (0-2 years)
Application Deadline
May 8, 2026
Job Description
Prime Hire Agency is seeking a dedicated Customer Service Representative to join our team in Ikate, Lagos.
This role offers an initial on-site experience for one month, with the potential to transition to a remote work arrangement. You will be responsible for managing incoming calls, effectively resolving customer inquiries, and meticulously maintaining records, all while striving to meet and exceed established performance metrics.
We are particularly interested in male applicants who are available to start immediately. If you possess strong communication and listening skills, the ability to adapt to remote work, and excellent problem-solving capabilities, we encourage you to apply.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Handle incoming calls
- Resolve customer inquiries
- Maintain records
- Meet performance metrics
- Adapt to remote work after onboarding
Qualifications
- Strong communication and listening skills
- Ability to work remotely after onboarding
- Good problem-solving and multitasking ability
- Proficiency in Microsoft Office & Google Workspace
- Customer service experience is a plus
How to Apply
Male applicants are prioritized at the moment and available to start immediately
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Join Our Communities
In Nigeria's burgeoning service sector, customer interaction is paramount for business success. This role demands expertise in call handling, inquiry resolution, and meticulous record-keeping, all while consistently exceeding performance benchmarks. Proficiency in digital communication tools and a keen understanding of customer relationship management are essential for driving client satisfaction and retention. The ability to adapt to evolving service delivery models, including remote operations, is key to sustained impact.
Posted Date
April 23, 2026
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