Support Specialist

Lovorise

Job Overview

Location

Remote

Employment Type

Full-time

Work Arrangement

Remote

Sector

Customer Service & Support

Experience Level

Junior (1-3 years)

Application Deadline

May 9, 2026

About the Company

Lovorise is a company focused on delivering exceptional customer support through digital channels. They emphasize collaboration with international teams to resolve user issues and maintain a consistent brand presence online.

Job Description

Join Lovorise as a Support Specialist and be the voice of our brand to our global customer base.

You will be instrumental in delivering exceptional customer support via in-app live chat and email, ensuring user issues are resolved promptly and effectively.

This role involves close collaboration with international teams and requires a strong command of English, analytical thinking, and robust IT skills to represent our brand consistently online.

Apply: Send CV to mazharul@lovorise.com

Required Skills

Customer SupportLive ChatEmail SupportIT SkillsAnalytical SkillsCommunication SkillsEnglish Fluency (C1+)

Key Responsibilities

Deliver customer support via in-app live chat and email
Collaborate with international teams to resolve user issues
Represent the brand consistently online

Qualifications

Bachelor's degree (must provide at least a provisional certificate)
12+ months of customer service experience
Fluency in English (C1 level or higher)
Strong IT, analytical, and communication skills

How to Apply

Apply: Send CV to mazharul@lovorise.com

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The global customer support landscape is increasingly reliant on digital channels and seamless user experiences. This role demands a proactive approach to customer engagement through live chat and email, requiring strong analytical and communication skills. Key technical keywords include CRM systems, ticketing platforms, and user issue resolution. The impact of this position is directly tied to customer satisfaction and retention, influencing brand perception and loyalty. Success here contributes to a positive user journey and strengthens the company's online presence.