Client Care Coordinator

Nurture Prime

Job Overview

Location

Ikota Lekki-Ajah, Lagos, Nigeria

Salary

NGN 130,000 - 150,000 monthly

Employment Type

Full-time

Work Arrangement

On-site

Sector

Healthcare & Medical

Experience Level

Junior (1-3 years)

Application Deadline

May 7, 2026

About the Company

Nurture Prime is a dedicated Home Care & Staffing Solutions provider. We are committed to delivering high-quality care and staffing services tailored to meet the unique needs of our clients. Our mission is to provide compassionate and professional support, ensuring the well-being and comfort of individuals and families. We specialize in connecting clients with skilled and reliable caregivers, fostering a nurturing environment for recovery and daily living.

Job Description

Nurture Prime is actively seeking a dedicated Client Care Coordinator to join our growing team.

In this vital role, you will be responsible for enhancing client engagement, facilitating outreach, and ensuring effective care coordination activities. This position offers a competitive monthly salary range of ₦130,000 to ₦150,000, with additional performance-based incentives tied to successful client conversions.

We are looking for an individual with a health-related background who is confident, possesses excellent communication skills, and can adeptly assess client needs to recommend appropriate non-medical care solutions.

Key responsibilities include engaging and educating prospective clients about our home care services, conducting thorough client assessments, and recommending personalized care plans. You will also be involved in outreach to hospitals, clinics, and community centers, building and maintaining referral relationships, and following up on inquiries to support client onboarding. A crucial aspect of the role involves collaborating with the operations team to ensure proper caregiver matching.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Community HealthPublic HealthHealth AdministrationClient EngagementCare CoordinationCommunicationListening SkillsInterpersonal SkillsReport WritingClient DocumentationClient AssessmentPresentation Skills

Key Responsibilities

Engage prospective clients and educate them on home care services
Conduct client assessments and recommend personalized care plans
Carry out outreach to hospitals, clinics and community centres
Build and maintain referral relationships
Follow up on inquiries and support client onboarding
Work with the operations team to ensure proper caregiver matching

Qualifications

Background in Community Health, Public Health or Health Administration
Minimum of 3 years relevant work experience
Strong communication, listening and interpersonal skills
Good writing ability for reports and client documentation
Must be confident speaking with clients and presenting professionally

Benefits & Perks

Performance-based incentives

How to Apply

Interested candidates should send their applications to connectnurtureprime@gmail.com.

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The home care industry is experiencing significant growth, driven by an aging population and increased demand for personalized support. As a Client Care Coordinator, you will be instrumental in facilitating this expansion by ensuring seamless client engagement and care coordination. Your role will directly impact client satisfaction and retention, contributing to the company's revenue streams through effective service delivery and relationship management. Key responsibilities include managing client pipelines, optimizing conversion rates, and ensuring high standards of care delivery, all while leveraging your expertise in client relationship management and healthcare administration.