Customer Relations Officer

Confidential Employer

Job Overview

Location

Lekki, Nigeria

Employment Type

Full-time

Work Arrangement

On-site

Sector

Real Estate & Property

Experience Level

Junior (1-3 years)

Application Deadline

May 20, 2026

About the Company

This is a Lekki-based real estate firm dedicated to providing excellent customer experiences. The company focuses on managing client interactions, handling inquiries and complaints, and ensuring overall client satisfaction. Their commitment lies in building and maintaining positive relationships with clients through professional service and accurate information dissemination.

Job Description

We are seeking a dedicated and customer-focused individual to join our team as a Customer Relations Officer.

In this role, you will be the primary point of contact for our valued clients, ensuring their needs are met with professionalism and efficiency.

Your responsibilities will include managing inquiries, addressing feedback, and resolving any issues to maintain high levels of customer satisfaction and foster strong, lasting relationships.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Customer ServiceClient RelationsCommunication SkillsInterpersonal SkillsProblem-SolvingMicrosoft OfficeCRM Tools

Key Responsibilities

Serve as the main point of contact for clients.
Handle customer inquiries, feedback, and complaints professionally.
Build and maintain positive client relationships.
Provide accurate information about company products and services.
Maintain proper records of customer interactions.
Follow up with clients to ensure satisfaction.

Qualifications

OND/HND/BSc in a related field.
1–2 years experience in customer service or customer relations.
Excellent communication and interpersonal skills.
Strong problem-solving and customer-handling abilities.
Basic knowledge of Microsoft Office/CRM tools.

How to Apply

Send your CV to hr.jobwindow@gmail.com using Customer Relations Officer as the subject.

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The real estate sector in Lekki is experiencing dynamic growth, demanding exceptional client engagement. This role is pivotal in managing client interactions, addressing inquiries, and resolving complaints to foster lasting relationships. Key technical skills include CRM software proficiency, client communication protocols, and feedback management systems. The Customer Relations Officer's impact directly influences client retention and satisfaction, contributing significantly to the firm's revenue and reputation.