CLIENT EXPERIENCE MANAGER

Confidential Employer

Job Overview

Location

Gbagada, Lagos, Nigeria

Employment Type

Full-time

Work Arrangement

Hybrid

Sector

Retail & E-commerce

Experience Level

Mid-level (3-5 years)

Application Deadline

May 21, 2026

About the Company

This is a unique opportunity to join a vibrant fashion brand that is making its mark in the industry. The company is dedicated to providing customers with exceptional style and quality. As a Client Experience Manager, you will be at the forefront of customer interaction, ensuring every client feels valued and understood.

Job Description

We are seeking a dynamic and customer-focused Client Experience Manager to join our thriving fashion brand.

In this hybrid role, you will be instrumental in creating exceptional customer journeys, ensuring satisfaction and fostering brand loyalty.

Your responsibilities will include managing customer inquiries, providing expert style advice, and driving sales through personalized recommendations.

This is an excellent opportunity to contribute to a growing fashion business and make a significant impact on our client relationships.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

CommunicationCustomer ServiceFashion SenseStyling KnowledgePersuasive SkillsConfidence

Key Responsibilities

  • Respond promptly to customer inquiries and DMs
  • Assist customers with size and style selection
  • Upsell and recommend products
  • Follow up on pending orders

Qualifications

  • Strong communication and customer service skills
  • Good fashion sense and styling knowledge
  • Persuasive, polite, and confident
  • Experience in fashion sales is an advantage
  • Must reside around Gbagada and nearby areas

How to Apply

Send your CV & portfolio to Infobodng@gmail.com or WhatsApp +2349167225628.

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The fashion industry in Lagos is experiencing dynamic growth, driven by evolving consumer preferences and a burgeoning e-commerce landscape. This role is pivotal in shaping brand perception and fostering customer loyalty within this competitive market. Key technical skills include CRM management, omnichannel communication strategies, and data-driven customer journey mapping. Your impact will directly influence customer retention rates, repeat purchase behavior, and overall brand advocacy, contributing significantly to the fashion brand's revenue growth and market positioning.

Posted Date

May 7, 2026