CLIENT EXPERIENCE MANAGER
Confidential Employer
Job Overview
Location
Gbagada, Lagos, Nigeria
Employment Type
Full-time
Work Arrangement
Hybrid
Sector
Retail & E-commerce
Experience Level
Mid-level (3-5 years)
Application Deadline
May 21, 2026
About the Company
Job Description
We are seeking a dynamic and customer-focused Client Experience Manager to join our thriving fashion brand.
In this hybrid role, you will be instrumental in creating exceptional customer journeys, ensuring satisfaction and fostering brand loyalty.
Your responsibilities will include managing customer inquiries, providing expert style advice, and driving sales through personalized recommendations.
This is an excellent opportunity to contribute to a growing fashion business and make a significant impact on our client relationships.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Respond promptly to customer inquiries and DMs
- Assist customers with size and style selection
- Upsell and recommend products
- Follow up on pending orders
Qualifications
- Strong communication and customer service skills
- Good fashion sense and styling knowledge
- Persuasive, polite, and confident
- Experience in fashion sales is an advantage
- Must reside around Gbagada and nearby areas
How to Apply
Send your CV & portfolio to Infobodng@gmail.com or WhatsApp +2349167225628.
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Join Our Communities
The fashion industry in Lagos is experiencing dynamic growth, driven by evolving consumer preferences and a burgeoning e-commerce landscape. This role is pivotal in shaping brand perception and fostering customer loyalty within this competitive market. Key technical skills include CRM management, omnichannel communication strategies, and data-driven customer journey mapping. Your impact will directly influence customer retention rates, repeat purchase behavior, and overall brand advocacy, contributing significantly to the fashion brand's revenue growth and market positioning.
Posted Date
May 7, 2026
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