Customer Service Representative

Vida Shoes International

Job Overview

Location

Remote

Salary

USD 450 monthly

Employment Type

Full-time

Work Arrangement

Remote

Sector

Customer Service & Support

Experience Level

Junior (1-3 years)

Application Deadline

May 20, 2026

About the Company

Vida Shoes International is a prominent e-commerce brand focused on delivering quality footwear to its customers. As an online retailer, the company leverages digital platforms to reach a wide audience and streamline the shopping experience. Vida Shoes International is committed to providing excellent customer service, ensuring that inquiries, orders, and returns are handled efficiently and professionally.

Job Description

Vida Shoes International is seeking a dedicated Customer Service Representative to join our remote team.

In this role, you will be the primary point of contact for our customers, managing inquiries, processing orders, and handling returns for our e-commerce brand.

We are looking for individuals with a strong command of English, excellent communication skills, and a minimum of 2-3 years of customer service experience. Basic computer proficiency is essential, and familiarity with platforms like Shopify and Zendesk is a significant advantage.

To ensure uninterrupted service, candidates must have reliable internet access and a power backup solution.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Customer ServiceEnglish CommunicationBasic Computer SkillsShopifyZendeskInternet ReliabilityPower Backup

Key Responsibilities

  • Handle customer inquiries, orders, and returns for an eCommerce brand.

Qualifications

  • 2–3 years customer service experience
  • Strong English communication
  • Basic computer skills (Shopify/Zendesk is a plus)
  • Reliable internet + power backup

How to Apply

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The Nigerian e-commerce sector is experiencing rapid growth, driven by increasing internet penetration and a burgeoning online consumer base. This role is pivotal in supporting this expansion by ensuring seamless customer interactions. Key technical skills include proficiency in e-commerce platforms like Shopify, customer relationship management (CRM) systems such as Zendesk, and effective communication protocols. The impact of this position directly influences customer retention, brand loyalty, and ultimately, revenue growth for the online brand, contributing significantly to the company's return on investment.

Posted Date

May 6, 2026