Customer Service Representative
Vida Shoes International
Job Overview
Location
Remote
Salary
USD 450 monthly
Employment Type
Full-time
Work Arrangement
Remote
Sector
Customer Service & Support
Experience Level
Junior (1-3 years)
Application Deadline
May 20, 2026
About the Company
Job Description
Vida Shoes International is seeking a dedicated Customer Service Representative to join our remote team.
In this role, you will be the primary point of contact for our customers, managing inquiries, processing orders, and handling returns for our e-commerce brand.
We are looking for individuals with a strong command of English, excellent communication skills, and a minimum of 2-3 years of customer service experience. Basic computer proficiency is essential, and familiarity with platforms like Shopify and Zendesk is a significant advantage.
To ensure uninterrupted service, candidates must have reliable internet access and a power backup solution.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Handle customer inquiries, orders, and returns for an eCommerce brand.
Qualifications
- 2–3 years customer service experience
- Strong English communication
- Basic computer skills (Shopify/Zendesk is a plus)
- Reliable internet + power backup
How to Apply
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Join Our Communities
The Nigerian e-commerce sector is experiencing rapid growth, driven by increasing internet penetration and a burgeoning online consumer base. This role is pivotal in supporting this expansion by ensuring seamless customer interactions. Key technical skills include proficiency in e-commerce platforms like Shopify, customer relationship management (CRM) systems such as Zendesk, and effective communication protocols. The impact of this position directly influences customer retention, brand loyalty, and ultimately, revenue growth for the online brand, contributing significantly to the company's return on investment.
Posted Date
May 6, 2026
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