Dispatch Officer

ProDevs

Job Overview

Location

Nigeria

Salary

NGN 120,000 - 230,000 monthly

Employment Type

Full-time

Work Arrangement

On-site

Sector

Logistics, Transport & Supply Chain

Experience Level

Entry Level (0-2 years)

Application Deadline

March 19, 2026

About the Company

ProDevs is a dynamic company focused on revolutionizing transport operations. We are committed to ensuring efficient, punctual, and compliant movement of passengers across various routes. Our mission is to provide reliable and safe transportation services, driven by a culture of discipline and continuous improvement. We leverage technology to enhance operational efficiency and passenger experience. At ProDevs, we value integrity, performance, and a commitment to excellence in all aspects of our business.

Job Description

ProDevs is seeking a dedicated Dispatch Officer to join our growing team and ensure the seamless operation of our transportation services.

In this vital role, you will be responsible for overseeing the punctual and compliant movement of our bus fleet and passengers. Your primary focus will be on enforcing strict boarding discipline, maintaining the integrity of passenger manifests, and ensuring all scheduled trips depart on time with accurate passenger reconciliation.

This position is crucial for upholding our commitment to operational excellence and passenger satisfaction. You will play a key part in our daily logistics, contributing directly to the efficiency and reliability of our services.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

DispatchTransport OperationsTerminal OperationsManifest ManagementBoarding DisciplinePassenger ReconciliationComplianceAttention to DetailBasic Computer SkillsTicketing SystemsCommunication SkillsCoordination Skills

Key Responsibilities

Prepare and validate system-generated passenger manifests.
Enforce strict boarding discipline in line with company policies.
Ensure only manifested passengers are boarded onto buses.
Prevent unauthorized boarding or manual manifest practices.
Coordinate with drivers and terminal staff to ensure punctual departures.
Monitor boarding timelines and resolve delays before departure.
Escalate any operational issues that may affect departure schedules.
Reconcile boarded passengers against system-generated manifests.
Confirm passenger count accuracy before bus departure.
Report discrepancies, missing passengers, or overboarding immediately.
Maintain zero tolerance for manual manifests.
Submit basic dispatch and trip reports as required.
Support audits and operational reviews with accurate dispatch data.

Qualifications

Previous experience in dispatch, transport operations, or terminal roles is an advantage.
Ability to work under pressure and manage boarding timelines.
Strong attention to detail and compliance discipline.
Basic computer skills and ability to use ticketing or dispatch systems.
Good communication and coordination skills.