HR SHARED SERVICES MANAGER

Smile360

Job Overview

Location

Ikoyi, Lagos, Nigeria

Employment Type

Full-time

Work Arrangement

On-site

Sector

Human Resources & Recruitment

Experience Level

Senior (5-8 years)

Application Deadline

May 29, 2026

About the Company

Smile360 is a forward-thinking dental care organization dedicated to transforming lives through exceptional patient experiences and innovative practices. We are passionate about people, performance, and purpose, driven by a mission to shape the future of dental care in Nigeria. Our team is committed to delivering high-quality dental services, fostering a culture of continuous improvement, and embracing a purpose-driven approach to our work.

Job Description

Smile360 is actively seeking a dynamic and strategic HR Shared Services Manager to join our growing team.

This role is integral to our mission of transforming lives and shaping the future of dental care in Nigeria. You will be a key part of a purpose-driven team dedicated to excellence in people, performance, and purpose.

As the HR Shared Services Manager, you will oversee critical HR functions, ensuring seamless delivery and continuous improvement across talent acquisition, HRIS optimization, reporting, project management, and overall HR processes.

We are looking for a high-performing, analytical, and tech-savvy professional who is passionate about people and data-driven solutions.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Talent AcquisitionHRISHR Reporting & AnalyticsHR Project ManagementHR Process & Shared ServicesRecruitmentWorkflows & DashboardsSystem EfficiencyContinuous ImprovementCandidate ExperienceEmployer BrandingWorkforce PlanningData AnalysisKPI TrackingProject ManagementOrganizational SkillsStakeholder Management

Key Responsibilities

  • Lead end-to-end recruitment and selection processes.
  • Build strong talent pipelines for key roles.
  • Improve candidate experience and employer branding.
  • Partner with leaders on workforce planning initiatives.
  • Lead seamless HR optimization efforts.
  • Improve automation, workflows, and dashboards.
  • Ensure data integrity and system efficiency.
  • Drive adoption and continuous improvement in HR processes.
  • Develop HR dashboards and executive reports.
  • Analyze data and provide actionable, data-driven insights.
  • Track KPIs and support data-driven decision-making.
  • Provide periodic management reports.
  • Lead and coordinate HR projects.
  • Drive initiatives from planning to execution.
  • Support policy implementation and change initiatives.
  • Ensure timely delivery and measurable impact of HR projects.
  • Drive process improvement and standardization within HR.
  • Enhance HR service delivery and efficiency.
  • Support day-to-day HR shared services delivery.
  • Ensure compliance with HR policies and procedures.

Qualifications

  • 5-8 years of experience in HR with a strong emphasis on talent acquisition and shared services.
  • Proven end-to-end recruitment experience across multiple functions/levels.
  • Hands-on experience managing an HRIS (SeamlessHR experience is a strong advantage).
  • Strong analytical and reporting skills; comfortable working with data.
  • Excellent project management, organizational, and stakeholder management skills.
  • Bachelor's degree in HR, Business, Psychology, or a related field.
  • HR certification (CIPM, SHRM, HRCI) is an added advantage.

How to Apply

Send your CV to jobs@smile360ng.com

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The Nigerian dental care industry is experiencing significant growth, driven by increasing demand for quality services and technological advancements. This role is pivotal in shaping the future of dental care by optimizing HR operations. Key technical keywords include HRIS implementation, talent acquisition strategies, HR analytics, and performance management systems. The impact of this role is substantial, directly influencing business ROI through enhanced workforce efficiency, leadership scalability, and organizational growth, signaling a senior-level contribution to Smile360's strategic objectives.

Posted Date

May 15, 2026