Travel Operations Coordinator (Nigeria)

Confidential Employer

Job Overview

Location

Remote

Employment Type

Full-time

Work Arrangement

Remote

Sector

Hospitality & Tourism

Experience Level

Mid-level (3-5 years)

Application Deadline

March 16, 2026

Job Description

We are seeking an experienced Travel Operations Coordinator to manage client travel arrangements using GDS systems. The ideal candidate will possess strong customer support skills and the ability to deliver exceptional service while working independently. This role is vital for coordinating reservations, managing client communications, and ensuring seamless travel experiences.

In this role, you will be responsible for searching, pricing, booking, and issuing tickets for client travel services using GDS tools. You will coordinate air, hotel, and car reservations for international travel, monitor urgent client communications via email and phone, and ensure accurate and timely completion of reservations. Delivering outstanding support and keeping clients informed are key priorities.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

GDS systems (Sabre)Travel coordinationCustomer supportClient communicationBooking and ticketingAttention to detailOrganizationTime managementGoogle SheetsEnglish communication

Key Responsibilities

Search, price, book, and issue tickets for client travel services using GDS tools
Coordinate air, hotel, and car reservations for international client travel
Monitor and manage urgent client communication via email and phone
Ensure accurate and timely completion of reservations
Deliver support and exceptional customer service throughout the booking process
Keep clients informed about all necessary travel communication
Assist with other administrative tasks and special projects

Qualifications

3+ years of experience in a customer support or similar role (preferably Travel Agency related)
Experience using Sabre (or similar GDS systems) preferably in a luxury travel setting
Experience managing client communications with professionalism via phone and email
Strong written and verbal English communication skills
Exceptional attention to detail, organization, and time management skills
Proficient with Google Sheets for data entry / tracking and basic analysis
Ability to work independently and under pressure
Ability to work full-time WAT