Digital Consultant
Squiz
Job Overview
Location
London, England, United Kingdom
Employment Type
Full-time
Work Arrangement
Hybrid
Sector
Information Technology & Software
Experience Level
Mid-level (3-5 years)
Application Deadline
June 15, 2026
About the Company
Squiz is a global leader dedicated to empowering complex, service-driven organizations to harness the full potential of digital technologies. Since its inception in 1998, Squiz has evolved from a simple content management system provider to a comprehensive Digital Experience Platform (DXP) innovator.
The Squiz DXP integrates content, search, data, and applications into a unified ecosystem. The company collaborates closely with clients, offering expert guidance to design bespoke solutions that adapt to changing demands, transforming clients from mere content managers into sophisticated experience creators.
With headquarters in Australia and a significant international presence, Squiz operates offices in London, Edinburgh, the United States, New Zealand, and Poland. The company champions flexibility, believing that work-life balance, autonomy, and support are crucial for employee productivity and creativity. Squiz fosters strong relationships and a sense of team, encouraging employees to work in ways that best suit their productivity while maintaining vital in-person collaboration.
Job Description
We are seeking a commercially astute and relationship-focused Digital Consultant to empower our clients in maximizing the value derived from the Squiz platform.
In this strategic sales capacity, you will be instrumental in driving growth within an established portfolio of Squiz customers, while also cultivating new business opportunities. Your role will involve acting as a trusted advisor to senior stakeholders across marketing, digital, and technology departments, assisting them in shaping ambitious digital strategies and achieving tangible results.
Success hinges on cultivating robust partnerships, promoting product adoption, and identifying avenues for expanding the utilization of Squiz solutions, including DXP, AI, personalization, search, and professional services. This position offers an ideal platform for individuals who thrive on combining commercial responsibility with deep customer engagement and are passionate about facilitating meaningful digital transformation.
This role is based in either London or Edinburgh, requiring a minimum of one day per week in the office and regular travel to client sites.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Drive new business sales on the Squiz DXP platform and leverage a portfolio of existing customers for upsells and expansion opportunities.
- Proactively analyze existing customer portfolios to uncover growth opportunities.
- Identify use cases for DXP upsells and/or increase Squiz adoption in other parts of the customer organization.
- Articulate the value proposition of the Squiz DXP in the context of customer’s strategic priorities.
- Identify opportunities to leverage the Squiz Digital Experience Platform (DXP) capabilities and other tools within the customer’s wider ecosystem to improve their digital experiences.
- Design, plan, and facilitate stakeholder engagement and discovery workshops.
- Define clear pathways and roadmaps to expand Squiz's footprint.
- Establish upgrade strategies to full DXP adoption.
- Own RFT/RFP for sales deals.
- Lead value-based conversations with executive-level stakeholders.
- Own deal progression, translating product roadmap through to product sale.
- Maintain accurate forecasting and strong pipeline management within HubSpot.
Qualifications
- 3+ years’ experience in account management, customer success, client services, or consultative sales within SaaS or technology environments.
- Strong commercial acumen with a proven ability to drive retention and expansion revenue.
- Experience building trusted relationships with both marketing and technology stakeholders.
- Excellent written, verbal, and presentation communication skills.
- Highly organized, self-directed, and comfortable managing multiple priorities.
- Strong strategic and critical thinking capabilities.
- Confidence creating engaging presentations and facilitating customer conversations.
- Ability to conduct research, gather insights, and translate data into recommendations.
- Experience coordinating cross-functional teams to achieve shared customer outcomes.
- Strong client management skills with a focus on delivering value and long-term partnerships.
- Pragmatic, solution-oriented mindset with strong intellectual curiosity.
- Passion for digital experience, technology, and innovation.
- Experience in technology, professional services, higher education, or government sectors (Nice to have).
- Understanding of digital experience platforms, CMS, search, personalization, web or search technologies (Nice to have).
- Experience managing enterprise-level accounts (Nice to have).
- Workshop design and facilitation experience across diverse stakeholder groups (Nice to have).
- Understanding of UX, service design, or customer experience strategy (Nice to have).
- Experience using CRM platforms such as HubSpot or Salesforce (Nice to have).
- Exposure to AI, conversational or personalization technologies (Nice to have).
How to Apply
To apply for this role, click the Apply button on this page and follow the instructions.
Join Our Communities
The digital landscape is rapidly evolving, with organizations worldwide seeking expert guidance to navigate complex online environments. This role is pivotal in helping clients leverage advanced digital experience platforms (DXP) to achieve measurable business outcomes. You will focus on driving product adoption, fostering strategic partnerships, and identifying opportunities for growth within established customer accounts. Key technical areas include DXP strategy, AI integration, personalization techniques, advanced search functionalities, and professional services. Your impact will directly influence client ROI and contribute to their long-term digital transformation success.
Posted Date
June 1, 2026
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