Visa Consultant

Confidential Employer

Job Overview

Location

Lekki Phase One, Lagos, Nigeria

Employment Type

Full-time

Work Arrangement

On-site

Sector

Hospitality & Tourism

Experience Level

Junior (1-3 years)

Application Deadline

March 17, 2026

About the Company

This is an exciting opportunity to join a dynamic travel firm based in the vibrant Lekki Phase One area of Nigeria. The company is dedicated to facilitating seamless travel experiences for its clients.

As a growing firm, they are committed to providing expert advice and support for all visa-related matters. They value strong client relationships and aim to stay at the forefront of travel and immigration regulations.

Job Description

We are seeking a detail-oriented and client-focused Visa Consultant to join our esteemed travel firm. This role is essential for providing expert guidance and support to clients navigating the complexities of visa applications for various international destinations.

Your primary responsibilities will include advising clients on necessary documentation, accurately filling out application forms, and ensuring all submissions are timely and complete. You will conduct client interviews, prepare fee quotes, and maintain excellent working relationships with clients, colleagues, and authorities. Staying abreast of changing visa requirements and immigration rules is paramount.

To apply for this role, click the Apply button on this page and follow the instructions.

Required Skills

Visa ConsultationClient AdvisingDocumentation ManagementImmigration RulesCustomer ServiceCommunication SkillsNegotiation SkillsOrganizational SkillsMicrosoft Office ProficiencyProblem SolvingFrench Language (Bonus)

Key Responsibilities

Advising clients on appropriate documentation for visa purposes, ensuring all documents are accurate and correct.
Filling of forms for clients
Oversee the completion of all relevant visa documents and ensure that they are received within the processing time limit.
Interview all clients and deal with all applications face to face and by post to ensure that the client is suitable.
Ensure that all of the information provided by the client is accurate and correct, preparing and checking all legal documents.
Prepare all fee quotes and any information required by clients, colleagues, or authorities.
Maintain strong working relationships with all clients and colleagues.
Help the clients to obtain Visas and other documentation required.
Stay abreast with all relevant changes in visa requirements for various countries
Ensure proper understanding of immigration rules
Train staff to enhance their understanding of visa rules to help them to fulfill their roles to a high level.
Other duties as assigned.

Qualifications

Minimum of 2 years of prior work experience as a Visa/Travel Consultant.
Must be fluent in English and French (Will be a bonus)
Must be motivated, energetic, and able to work as part of a team.
Strong communication and negotiation skills, as the job is centered on communication with the client, colleagues, and authorities.
Ability to work to tight deadlines even when under pressure, whilst still being able to provide a high level of customer service.
Demonstrate decision-making skills
Strong organizational, communication, and interpersonal skills
Team-oriented thinking and action; Flexibility and adaptability to changing situations
High proficiency in the use of Microsoft Office tools
Highly innovative & creative; Detail & Result orientation
Must be able to identify and resolve problems promptly
High level of initiative and good conflict management skills
Good negotiation skills and high analytical ability
Project Management Skills
Presentation and good reporting skills