Customer Support Assistant
Confidential Employer
Job Overview
Location
Remote
Employment Type
Internship
Work Arrangement
Remote
Sector
Healthcare & Medical
Experience Level
Entry Level (0-2 years)
Application Deadline
May 14, 2026
Job Description
We are seeking a dedicated Customer Support Assistant to join our fully remote team.
In this role, you will be the primary point of contact for clients, managing communications across various channels and ensuring a positive experience.
Your responsibilities will include handling inquiries, scheduling appointments, conducting follow-ups, and coordinating with internal departments to resolve client needs efficiently.
This is an excellent opportunity to contribute to a growing organization while working from the comfort of your home.
To apply for this role, click the Apply button on this page and follow the instructions.
Required Skills
Key Responsibilities
- Manage front-line patient or client communications via phone, email, or chat
- Assist with scheduling, rescheduling, and confirming appointments
- Conduct follow-ups and maintain accurate records of interactions
- Verify and communicate healthcare benefit details to patients/clients
- Coordinate with internal teams to resolve or escalate issues
Qualifications
- Prior customer support experience, ideally in the healthcare industry
- Familiarity with HIPAA or healthcare compliance protocols
- Strong communication and problem-solving skills
- Tech-savvy with comfort using support platforms, CRMs, or EMRs
- Organized and reliable with high attention to detail
How to Apply
Send CV to diane.rcwta@gmail.com
Too Busy to Apply?
With JobMeter's Apply for Me service, we apply to up to 15 jobs/month on your behalf — sourced, matched, with a tailored CV for each application.
Join Our Communities
The healthcare support sector is experiencing significant growth, driven by increased demand for accessible patient services. This role is pivotal in ensuring seamless patient interactions and operational efficiency within healthcare providers. Key technical skills include EMR system navigation, HIPAA compliance protocols, patient communication platforms, and CRM data management. Your impact directly influences patient satisfaction scores and contributes to the overall financial health of healthcare organizations by optimizing client retention and service delivery.
Posted Date
April 30, 2026
Customer Service Representative (Female)
Confidential Employer
CLIENT EXPERIENCE MANAGER
Confidential Employer
Customer Relations Officer
Confidential Employer
Customer Service Representative
Vida Shoes International
Customer Relations Officer
Confidential Employer
Customer Experience Officer
Confidential Employer
Customer Service Representative
Confidential Employer
Customer Service Representative
FullTech Staffing Co.
Live Chat Role – Talk, Chat & Earn (No Experience Needed)
Confidential Employer
Customer Service Executive
Prudential Zenith Life Insurance